1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly to stay informed.

2. Information We Collect

The type of personal information we collect depends on how you interact with us. This may include:

Information You Provide Directly

• Contact Information: such as your name, phone number, email, and shipping/billing address.
• Order Details: including order history, payment confirmation, and delivery preferences.
• Account Information: if you create an account, including username and password.
• Customer Support Information: any messages or attachments you send to our customer care team.

Information Collected Automatically

• We automatically collect certain data when you visit our Site through cookies and similar technologies, such as your IP address, browser type, device details, pages visited, time spent, and actions taken on the Site. We may also infer general location (city/country) from your IP address.

Information from Third Parties

• We may receive limited information from our service providers, such as payment processors (to confirm payment and process orders), shipping partners (for delivery updates), and marketing/analytics tools (to help us improve your experience).

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.
• Communicate with you regarding purchases, deliveries, or support inquiries.
• Improve and personalize your shopping experience.
• Send promotional updates and offers (only if you’ve opted in).
• Detect, prevent, and address fraud or security issues.
• Comply with applicable laws and regulations.

4. Cookies

Our Site uses cookies and similar technologies to improve performance, remember your preferences, and analyze traffic. You can control cookie settings through your browser; however, disabling them may limit certain site functions.

For details on cookies used by our e-commerce platform provider (e.g., Shopify), please refer to their cookie policy.

5. How We Share Your Information

We may share your personal information only in the following limited cases:

• With trusted service providers who help us operate our business (e.g., payment processors, logistics partners, IT and marketing services).
• When required by law or to protect our rights and users’ safety.
• In connection with business transfers, such as a merger or acquisition.

We do not sell your personal information.

6. User-Generated Content

If you post reviews or other public comments on our Site or social media, that information may be visible to others. Please avoid sharing sensitive information publicly.

7. Third-Party Links

Our Site may include links to external websites or social media platforms. We are not responsible for the privacy or security practices of those third parties. We recommend reviewing their privacy policies before sharing any personal data.

8. Children’s Privacy

Our Services are not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.

9. Data Security and Retention

We use reasonable technical and organizational safeguards to protect your data. However, no online platform can guarantee complete security. We retain your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

10. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications.

You can exercise these rights by contacting us directly (see Contact section below).

11. International Data Transfers

Your information may be stored and processed in locations outside your country of residence. We ensure that any such transfers are done in compliance with applicable data protection laws.

12. Contact Us